Questions, answered

Ask me anything.

Crystal Lau Art

Frequently asked questions

How do the courses work?

Each course is a series of pre-recorded video units — watch them anytime, as often as you like. Most unit ships with reference photos I paint from and downloadable notes, so you can follow along stroke for stroke or take your own route.

I’m a complete beginner—where should I start?

Start with the materials and setup—it’s completely free. It covers what you need to buy, how to set everything up, and how to get started. After that, any introductory course will be easy for you to pick up.

What's the difference between Apprentice and Fellow?

Both are per-course purchases. Apprentice gets you the full course — videos, references, notes, lifetime access. Fellow adds access to my private Discord channel, where I look at your block-ins, answer colour questions and run monthly critiques.

Do I need expensive materials?

No. My list doesn’t require many tools—and most students already own about half of them. Here is a sincere piece of advice: pair inexpensive paints with high-quality paper, and use brushes made primarily of absorbent animal hair. The results can rival those of professional-grade work.

Can I send you my personal work for critique?

Absolutely! Once you purchase a course, you will gain access to our exclusive Discord Community. There, you can submit your artwork and course assignments to receive personalized feedback and professional critiques directly from Crystal.

Can I preview the lessons before purchasing?

Yes, you can! Each course page features a video preview showcasing highlights from the lessons, allowing you to get a feel for the teaching style and core concepts before deciding to enroll.

How do I know what the teaching videos are like before buying?

You are welcome to explore our [Free Videos] page! There, you will find a selection of full-length paint-along tutorials across various subjects—completely free to watch with no sign-up required. You can also browse our quick Painting Tips shorts to get a firsthand look at Crystal’s structured, easy-to-follow teaching approach.

Can I buy your original paintings?

You can — everything in the GALLERY SHOP is available as an original or limited print. The Buy button on each piece takes you straight to the Etsy listing, where checkout and shipping are handled.

What payment methods do you accept for courses?

We use PayPal for fast and secure checkout. You can pay directly with your PayPal account. If you don’t have a PayPal account, you can still securely pay with any major credit or debit card (VISA, Mastercard, or American Express) through the PayPal checkout guest option.

Ask me directly.

If your question isn’t here, email crystalau430@gmail.com and Crystal will answer.